Privacy Policy

Last updated: may, 2025

This Privacy Policy outlines how we collect, use, and protect the personal information of users of Carolina Harte’s jewelry e-commerce website (hereinafter referred to as “we,” “our,” or “site”). By using our site, you agree to the terms of this policy.

1. Information Collected

We collect the following personal information voluntarily provided by users:

  • Full name
  • Email address
  • Shipping address
  • Phone number
  • Payment information (processed via PayPal)

Additionally, we may automatically collect information through cookies and similar technologies, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site

2. Use of Information

The collected information is used to:

  • Process and manage purchase orders
  • Send order confirmations and updates
  • Fulfill deliveries via postal services
  • Provide customer support
  • Improve user experience on the site
  • Comply with legal and regulatory obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • With service providers who assist in operating the site, such as hosting and logistics companies, provided they agree to maintain the confidentiality of the information
  • To process payments, your information is shared with PayPal as necessary
  • When required by law or competent governmental authorities

4. Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. User Rights

You have the right to:

  • Access your personal information that we hold
  • Request correction of inaccurate or outdated information
  • Request deletion of your personal information, subject to legal retention obligations
  • Withdraw your consent to the processing of your personal information

To exercise these rights, please contact us via email at: [insert contact email].

6. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the revised update date. We recommend reviewing this policy periodically to stay informed of any changes.